Step-by-Step Assistance
A simple 1, 2, 3 questionnaire — never a wall of text. We explain why each question matters before we ask it.
Find more info about how to answer each question below:
Human-reviewed applications
We are here with you, every step of the way. Take your time — we will help you prepare a clear, accurate UK ETA questionnaire before it is sent for review.
Our specialists treat every application as if it were their own. Here is what you can expect when you let us help.
A simple 1, 2, 3 questionnaire — never a wall of text. We explain why each question matters before we ask it.
A real person reads every answer and looks for small typos before your details are sent for processing.
Large print, gentle colours and plain English. If a word is technical, we explain it in simple language.
Tell us your name, date of birth and a little about your trip. Take your time — there is no rush.
A Helpful Note: Don't worry — our team checks every letter before it's sent.
Send us a clear photo of your passport. We will gently let you know if anything needs a small correction.
A Helpful Note: Don't worry — our team checks every letter before it's sent.
A specialist looks over every letter before your details are sent for processing. You receive friendly updates by email.
A Helpful Note: Don't worry — our team checks every letter before it's sent.
Who We Are Here For
Whether this is your very first time applying online, or you simply prefer a kind hand to guide you, we are here to make the process gentle and clear. You will never be left wondering what to do next.
If you have never filled in a travel form before, we will walk you through every single question.
Large print, easy-to-read questionnaires, and a real person to check your details.
Helping a parent, partner or relative? You can complete the questionnaire on their behalf with their permission.
Many travellers ask us the same gentle questions before they begin. Here are a few of the most common — answered in plain English, with no rush.
Don't worry — our team checks every letter of your details before anything is sent. If we spot something that needs a small correction, we will gently let you know.
Yes. Every questionnaire is reviewed by a human specialist. We never rely only on a computer to check your information.
When you reach that step, we will show you exactly how to send a clear photo. If your photo is unclear, we will kindly ask for another — there is no penalty for trying again.
Take your time. You can pause the questionnaire and return whenever you are ready. We never rush you to finish.
Still have a question? Support requests can be submitted 24/7 via email. Typical response time is within 24 hours. Write to us at [email protected] and we will reply with care.
We do not rush you. We want to get it right the first time so your holiday in the United Kingdom is perfect from the very beginning. Whether you are travelling to London, Edinburgh, the Lake District or beyond — we are here to make the paperwork the calmest part of your journey.
Need to speak with us? Support requests can be submitted 24/7 via email. Typical response time is within 24 hours.